Chatly Trust Center
Chatly is an AI workspace that helps users research, create, analyze, and complete tasks more efficiently. This Trust Center outlines how we protect customer data, maintain security controls, support compliance, and provide transparency around our infrastructure and subprocessors.
Trust is central to how we build Chatly. We are committed to protecting customer data through strong security practices, privacy safeguards, and transparent operations. This page provides an overview of our compliance posture, security controls, supporting documentation, and subprocessors.
Compliance
SOC 2 Type II Report
Resources
Control
Infrastructure Security
Access to encryption keys is restricted
Encrypted remote access is enforced
Centralized log management is in place
Organizational Security
Employee background checks are conducted where permitted
Confidentiality agreements are required
Security responsibilities are communicated during onboarding
Product Security
Data is encrypted in transit and at rest
Security control assessments are performed regularly
Penetration testing is conducted periodically
Internal Security Procedures
Configuration management procedures are established
Access reviews are conducted regularly
Security policies are documented and maintained
Data & Privacy
Customer data can be deleted in accordance with account closure and retention policies
Subprocessors
Anthropic
Foundational models
United States
Grok
Foundational models
United States
Open AI
Foundational models
United States
Gemini
Foundational models
United States
FAQs
View AllWhat platform is Chatly available on?
Chatly is available as a web app on modern desktop and laptop browsers, through the Chatly extension for supported browser workflows, and on mobile through your device’s web browser, so you can stay productive wherever you work.
Can I switch between plans?
Yes. You can change your plan as your needs evolve. Upgrade and downgrade behavior may vary based on your billing cycle and subscription type. Please contact support for plan-specific assistance.
What payment methods do we accept?
We accept major credit and debit cards through Stripe, including commonly supported card networks such as Visa, Mastercard, American Express, Discover, and JCB.